Fc25 Privacy Policy — Protection of Malaysian User Information

This Privacy Policy explains how fc25 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to handling your privacy with care and responsibility.

Effective date: 1 January 2026. This policy is subject to amendment from time to time.

Data Protection Account Information MYR Security User Rights

1. Information We Collect

When you register and use the fc25 platform, we collect the following categories of information:

Account information: Username, encrypted password, active Malaysian phone number, and a valid email address provided during registration.
Device and browser information: Device type, operating system, browser version, IP address, and session data collected automatically when you access the platform.
Payment information: Records of MYR deposit and withdrawal transactions, payment methods used such as e-wallets or bank transfers, and transaction history. We do not directly store your credit card details or e-wallet passwords.
Usage data: Pages visited, games played, session duration, clicks, and other interactions with the platform that help us improve the user experience.
Cookies and tracking: Data collected through session cookies, preference cookies, and related tracking technologies.

fc25 mobile platform user in Kuantan with assured data privacy

2. How We Use Your Information

The information we collect is used for the following purposes:

Managing and maintaining user accounts, and processing new registrations.
Processing MYR deposits and withdrawals securely and in a timely manner.
Verifying user identity to prevent fraud, money laundering, and unauthorised access.
Sending account-related notifications, transaction updates, relevant promotions, and service announcements.
To improve platform functionality, resolve technical issues, and personalise the user experience based on usage patterns.
Complying with legal obligations and the requirements of relevant authorities.
Providing effective customer support when you reach out to the fc25 team.

Fc25 does not use your information for any third-party marketing purposes without your prior consent.

fc25 platform experience in Penang with transparent privacy and cookie settings

3. Cookies & Tracking

The fc25 platform uses cookies to ensure a smooth and secure user experience. Cookies are small data files stored on your device that help the platform recognise your session, save language and location preferences, and keep you logged in between sessions.

There are three main categories of cookies we use:

Essential cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled without affecting platform functionality.
Analytics cookies: Helps us understand how users interact with the platform — which pages are visited most, how long sessions last, and where users encounter issues. This data is used in aggregate form and does not identify individuals personally.
Preference cookies: Saving your preferred language, display theme, and other settings so your experience feels consistent on future visits.

You can manage cookie settings through your browser, though disabling essential cookies may affect your ability to log in or use certain platform features.

4. Data Storage, Security & Information Sharing

Storage & Security

All fc25 user data is stored on servers protected by industry-standard SSL encryption. Access to personal data is restricted to authorised personnel only and is governed by strict internal security protocols. Passwords are stored in encrypted form and cannot be read, even by the fc25 technical team.

Payment and transaction information is retained for as long as required to meet legal obligations and resolve any disputes that may arise. Data that is no longer needed will be securely deleted in accordance with established procedures.

Third-Party Sharing

Fc25 does not sell or distribute users' personal information to third parties for commercial purposes. However, we may share information in the following limited circumstances:

Payment processors that help us manage MYR transactions — they are bound by strict confidentiality agreements.
Legal authorities or government agencies when required under applicable Malaysian law.
Technical service providers who assist with platform operations, subject to binding data protection agreements.

5. User Rights, Policy Amendments & How to Contact Us

User Rights Over Personal Data

As an fc25 platform user, you have the following rights regarding your personal data:

Right to access: You may request a copy of the personal information we hold in relation to your account.
Right to rectification: If any information we hold about you is inaccurate or outdated, you may request that we update it.
Right to erasure: You may request the deletion of your account and personal data, subject to legal obligations that require us to retain certain records for a minimum period.

To submit any request relating to your personal data, contact the fc25 support team via live chat on the platform or through the email address below.

Policy Amendments

Fc25 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. Users will be notified of any material amendments via in-platform notifications or their registered email. Continued use of the platform following such notification constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact the fc25 support team via in-platform live chat or send us an email.

Support email: [email protected]

fc25 user in Terengganu accessing privacy settings and personal data rights