Fc25 cares about the well-being of every user. Online entertainment should be an enjoyable, controlled experience — not a source of stress or financial hardship. This page provides guidance, self-control tools, and important information to help you play wisely.
If at any point you feel overwhelmed by your gaming habits, we encourage you to read through this guide carefully and make use of the tools available.
Fc25 believes that a good online entertainment experience starts with self-awareness. We provide a platform designed for adult users in Malaysia who play for casual fun — not as a way to make money or escape life's pressures.
As a platform that puts user experience first, fc25 provides a range of tools and resources to help you manage your own gaming habits. We do not encourage excessive play and are always ready to support you when needed.
Our commitment includes providing clear information on how to play safely, easy-to-access self-control tools, and responsive support channels for users who need assistance.
Gaming becomes a problem when it starts affecting other areas of your life. Here are some warning signs to watch out for:
If you recognise one or more of the above signs in yourself, it's an important signal to pause and reassess your gaming habits.
Decide how long you'll play before starting each session — for example, no more than one hour a day. Set a reminder on your phone and stick to that limit, even when you're on a winning streak.
Decide the maximum amount in MYR (RM) you're comfortable losing in a single session or over a week. Money set aside for gaming should be disposable funds — not money needed for living expenses.
Take regular breaks from gaming — at least a few days each month. Stepping away helps you reassess whether gaming is still just entertainment or has become a habit that's hard to control.
Fc25 offers several tools that let you manage your gaming habits directly through your account:
All self-control requests are handled seriously and confidentially by the fc25 team. We encourage users to make use of these tools without hesitation — it's a sign of wisdom, not weakness.
The fc25 platform is open only to individuals aged 18 and above. We carry out age verification during registration and reserve the right to request identification documents to confirm a user's age at any time.
If you are a parent or guardian, we encourage you to take the following steps to prevent children or teenagers from accessing online gaming platforms:
Any account found to be owned or used by a minor will be closed immediately, and the balance may be withheld pending investigation.
Online gaming is just one small part of a healthy, balanced life. fc25 encourages all users to ensure that gaming does not replace quality time with family, physical activity, other hobbies, or work and study commitments.
A few tips for maintaining a healthy balance:
If you or someone you know is struggling with problem gambling, we encourage you to seek professional help. Reach out to the fc25 support team via in-platform live chat or email us for initial guidance.
Support email: [email protected]
Check the FAQ page for common questions, or reach out to fc25 support directly through the platform. Playing smart means more enjoyment in the long run.
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